Frequently Asked Questions – Animated Explainer Video Studio | PromoReach Media

What is an animated explainer video, and how is it different from other videos?

An animated explainer video is a short, scripted video designed to clearly explain what you do, who you help, and why it matters. Unlike generic brand videos, explainer videos are laser-focused on clarity, structure, and conversion—making them ideal for websites, YouTube, ads, sales decks, and onboarding.

Who is PromoReach Media a good fit for?

We’re a strong fit for SaaS and B2B companies, professional services, startups, and brands with products or services that are hard to explain quickly. If you need a video that makes your message clear on any platform—website, YouTube, social, or sales calls—we’re built for you.

How much does an animated explainer video cost?

Pricing depends on length, complexity, and style (30s vs 120s, simple vs more detailed animation, number of custom scenes, etc.). Instead of “one-size” pricing, we provide a clear, custom quote after a short discovery call so you know exactly what’s included—script, storyboard, animation, voiceover, and final exports.

On our call, we’ll match your goals and budget to the right format so you can project a realistic ROI before you invest.

How long does it take to create a video?

Timelines depend on length and complexity, but our process is designed to be fast and structured. Once your script and creative direction are approved, many projects can be turned around in about a week, with clear checkpoints for feedback along the way.

Do I need to provide a script, or can you write it for me?

Both options work. If you already have a script, we’ll review it, tighten it for video, and make sure the story flows visually. If you don’t have a script, we’ll handle strategy, messaging, and scriptwriting for you, based on a structured discovery call and any existing assets you share.

What does your process look like from start to finish?

We follow a clear, step-by-step workflow: discovery (goals, audience, offer), script, storyboard & visual direction, design & animation, voiceover & sound, then final delivery. You’ll see and approve the key stages so there are no surprises when you receive the finished video.

How many revisions are included?

We build in revision rounds at the script, storyboard, and animation preview stages so your team can give focused feedback when it matters most. The exact number of revisions depends on the package you choose, but our goal is always the same: a video you’re confident using across your marketing and sales channels.

Where can I use my explainer video?

Your video is delivered in YouTube-ready and social-ready formats, so you can publish it on:

• Your website (home, product, or pricing pages)
• YouTube channel and video ads
• LinkedIn, Facebook, Instagram, and X
• Sales decks, webinars, and email campaigns
• Onboarding, training, or investor presentations

What file formats and deliverables will I receive?

You’ll receive high-quality MP4 files optimized for web and social, plus any agreed variations (for example, different aspect ratios or versions with/without captions or music beds). If you need a specific format for your internal systems, just let us know during the discovery call.

Who owns the video once it’s finished?

Once your project is paid in full, you receive full usage rights for the final video files as outlined in your agreement. That means you’re free to use your explainer video across your online channels, campaigns, and internal communications without ongoing royalties.

Can you work with our existing brand guidelines and assets?

Yes. We can integrate your brand colors, fonts, logo, UI screenshots, product footage, and style guidelines so the video feels like a true extension of your brand. If you don’t have formal guidelines, we’ll help define a consistent visual direction for this and future videos.

How do we get started?

The first step is a short, focused conversation about your offer, audience, and goals. From there, we’ll recommend a format (30s, 60s, 90s, or 120s+), outline the process, and provide a clear proposal so you can move forward with confidence.